Frequently Asked Questions
- QWhat makes Inaba CIAO™ different from other brands?
AInaba CIAO™ products are brought to you by an eighth generation family-owned company. Every product we offer is made in our very own facilities with 100% human grade ingredients following strict FDA guidelines. Plus, none of our competitors are as fanatically focused on quality, taste and nutrition as us.
- QWhere are your Grilled Fillets and Churu® Purées made?
AAll Inaba CIAO™ products packaged for sale in North America are produced in Saraburi, Thailand at our wholly owned and operated, state-of-the-art plant.
- QAre Inaba CIAO™ treats human grade?
AWhile these treats are not intended for human consumption, they’re made of 100% human grade ingredients and prepared in precisely the same way as our “people food.”
- QWhere are your ingredients sourced?
AOur chicken breast fillets are from cage-free chickens raised on family farms close to our facilities in Thailand. Our pure, whole muscle skipjack tuna is responsibly harvested in pristine West Pacific waters by a select fleet of fishing boats. All the other natural ingredients in our Fillet broths and Churu® Purées are sourced in Thailand. Every ingredient we use is human grade.
- QWhat does your “Dolphin Safe” seal mean?
AEach batch of wild-caught tuna arrives at our processing facility with a certificate of origin specifying where and how it was harvested. We only work with fisheries that employ dolphin-friendly fishing techniques, in accordance with the best practices of environmental responsibility and sustainability.
- QWhy is there green tea extract in these treats?
AThis naturally derived herbal supplement is an excellent source of antioxidants.
- QDo you add fillers to these products or anything artificial?
AWe never have and we never will!
- QWhat steps do you take to ensure the safety of these products?
AUnlike many pet food companies, all of our feline treats are produced and packaged in our own state-of-the-art plants. We follow rigorous food safety procedures every step of the way in accordance with FDA handling, preparation and processing guidelines. As caring pet owners ourselves, we’re just as concerned about the health and happiness of your cat as you. That’s why every batch is rigorously tested for pathogens and contaminants by a third party independent laboratory before shipping.
- QWhat’s the difference between your regular Fillets and Extra-Tender Fillets?
AWe take an extra step to tenderize these tuna or chicken portions, which makes them especially appealing for teething kittens or older cats.
- QHow many Inaba CIAO™ treats can I serve my cat per day?
AThat depends upon the size, weight and activity level of your pet. Remember that treat calories should be taken into account when you add up the total calories you feed your cat daily. Specific feeding guidelines are listed on the back of every package and in the product information pages on this site.
- QWhat actions are you taking to protect the environment?
AAll our treats are produced on highly energy-efficient processing lines. We have also made the conscious decision to package our products with minimal materials – despite the trend toward more elaborate packaging for super-premium pet brands. The film used to package our Grilled Fillets and tubes containing our Churu® Purées take up minimal space in community landfills.
- QCan I feed these treats to my dog?
AAbsolutely! Just keep in mind that Inaba CIAO™ treats are not intended to replace a main meal. They are for supplemental feeding only.